Workplace Cyber Bullying in Accommodation Businesses, Psychological Wellness and Emotional Intelligence

Cyprus Turkish Journal of Psychiatry & Psychology Vol.7 Issue.1

Doi:10.35365/ctjpp.25.1.03

RESEARCH ARTICLE / ARAŞTIRMA YAZISI

Workplace Cyber Bullying in Accommodation Businesses, Psychological Wellness and Emotional Intelligence

Konaklama İşletmelerinde İş Yeri Siber Zorbalığı, Psikolojik İyi Oluş ve Duygusal Zekâ

Gökalp Nuri Selçuk¹, Yasemin Asiltürk Okutan²

Abstract:

With the developments in technology, the use of communication technologies is increasing day by day. As a result of these developments, people communicate with each other in online environments. Moving the communication between people to virtual environments has led them to spend more time on the internet. However, this situation also has some negative aspects. Many people are bullied in virtual environments and are negatively affected by this situation. Employees are among the people who are cyberbullied. For this reason, workplace cyberbullying takes its place as a great danger in working life. This situation has revealed that the issue of workplace cyberbullying should be investigated. In this research, a research was conducted on the employees of accommodation establishments by addressing the tourism sector, which is human-oriented. It is aimed to examine how workplace cyberbullying affects psychological well-being and emotional intelligence. In line with this purpose, the survey technique was used as a data collection method and the analyses obtained from the survey results were interpreted by structural equation modeling. The results of the research show that cyberbullying has a negative relationship with employees’ psychological well-being levels and emotional intelligence levels. In other words, the increase in cyberbullying levels of employees causes a decrease in psychological well-being and emotional intelligence levels.

Keywords: Workplace cyberbullying, Psychological well-being, Emotional intelligence.

*This study includes a partial PhD dissertation of the second author supervised by the first author.

¹Prof. Dr., Ataturk Universty, Department of Tourism Management, Tourism Faculty, Erzurum, Türkiye, [email protected], ORCID ID: 0000-0002-5073-6046.

²Asst. Prof., Agri Ibrahim Cecen University, School of Tourism Management and Hotel Management, Gastronomy and Culinary Arts, Ağrı, Türkiye, [email protected], ORCID ID: 0000-0001-9134-6995.

Address of Correpondence/Yazışma Adresi: Gökalp Nuri Selçuk, Ataturk University, Department of Tourism Management, Tourism Faculty, Erzurum, Türkiye, [email protected].

Date of Received/Geliş Tarihi: 31.07.2024, Date of Revision/Düzeltme Tarihi: 24.12.2024, Date of Acceptance/Kabul Tarihi: 17.01.2025, Date of Online Publication/Çevirimiçi Yayın Tarihi: 20.03.2025

Citing/Referans Gösterimi: Selçuk, G. N. & Okutan, Y. A. (2025). Workplace Cyber Bullying in Accommodation Businesses, Psychological Wellness and Emotional Intelligence. Cyprus Turkish Journal of Psychiatry & Psychology, 7(1), 21-31

© 2025 The Author(s). Published by Cyprus Mental Health Institute / Cyprus Turkish Journal of Psychiatry and Psychology (www.ktppdergisi.com). This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution 4.0 license which permits use, sharing, adaptation, distribution and reproduction in any medium or format, provided the original work is properly cited and is not used for commercial purposes. https://creativecommons.org/licenses/by-nc-sa/4.0/