article_1691118_1776429455 1776429455 Kıbrıs Ruh Sağlığı Enstitüsü Cyprus Turkish Journal of Psychiatry and Psychology KTPP Dergisi 1302-7840 03 28 2026 8 1 Server Sevil Akyurek NISANTASI UNIVERSITY, FACULTY OF ECONOMICS, ADMINISTRATIVE AND SOCIAL SCIENCES, DEPARTMENT OF AVIATION MANAGEMENT https://orcid.org/0000-0001-6286-8399 Duygu Uludağ NISANTASI UNIVERSITY, FACULTY OF ECONOMICS, ADMINISTRATIVE AND SOCIAL SCIENCES, DEPARTMENT OF AVIATION MANAGEMENT https://orcid.org/0000-0003-4822-0195 Melis Soyer NISANTASI UNIVERSITY, FACULTY OF ECONOMICS, ADMINISTRATIVE AND SOCIAL SCIENCES, DEPARTMENT OF AVIATION MANAGEMENT https://orcid.org/0000-0001-5878-474X This research aims to understand the mechanisms by which employees are exposed to psychosocial stress (PSOSTR) in work processes through illegitimate task (ILT) experiences. The mediating effect of emotional labor (EL) and the moderating effect of leader-member interaction (LMX) are included in this research. Data were collected through a survey from 251 participants working in the aviation industry in Turkey. Nine hypotheses tested with the SEM statistical analysis method were supported. The results show that ILT increases the psychosocial stress level of aviation employees. Besides, LMX acts as a moderating factor between ILT and EL, EL and PSOSTR, and between ILT and PSOSTR. Also, EL is a mediating factor between ILT and PSOSTR. The originality of the research is that the relationships between ILT, EL, and PSOSTR have been empirically measured and discussed for the first-time considering aviation industry employees. These results fill an important gap in the literature. 03 28 2026 08 12 2025 34 41 10.35365/ctjpp.26.1.05 https://dergipark.org.tr/en/doi/10.35365/ctjpp.26.1.05 Akyurek, S. & Can, Ö. (2017). Meşru olmayan görevler, rol özellikleri ve kimlik tehdidi kavramsal bir model önerisi. 25. Ulusal Yönetim ve Organizasyon Kongresi Bildiri Kitabı, (762-769) 25-27 Mayıs, Ankara. 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